Privacy Policy

Introduction

Grove Street Painting ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request our painting services in Sarasota, Florida and surrounding areas.

Information We Collect

We collect information you voluntarily provide when requesting a quote or contacting us:

• Name (first and last)
• Email address
• Phone number
• Property address and ZIP code
• Project details and service preferences
• Scheduling preferences

We may also automatically collect certain information when you visit our website, including IP address, browser type, device information, and pages visited through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Schedule estimates and painting services
• Communicate about your project
• Send follow-up communications about our services
• Improve our website and services
• Comply with legal obligations

Third-Party Services

We use trusted third-party services to process and manage your information:

• GoHighLevel: Customer relationship management and communication
• FormSpark: Form submission processing
• Google Analytics: Website analytics and performance monitoring
• Google Search Console: Search performance and indexing monitoring
• Google Business Profile API: Management of our own verified Google Business Profile listing, including reviews, posts, hours, service areas, and performance insights
• Resend: Email delivery services

These services have their own privacy policies governing the use of your information.

Google User Data and API Services

Grove Street Painting uses Google API Services to manage our own Google Business Profile listing. When our authorized staff signs into our internal management dashboard with a Google account that owns or manages the Grove Street Painting Business Profile, we request the following Google user data through OAuth consent:

• Google Business Profile account and location details
• Business information (name, address, hours, service areas, categories)
• Customer reviews and our replies
• Google Posts we have published
• Questions and answers submitted to our Business Profile
• Performance insights (calls, direction requests, profile views)

We use this data solely to operate and improve our own Business Profile listing. We do not access, read, write, or manage any Business Profile we do not own. We do not sell, share, or transfer Google user data to third parties for advertising, analytics unrelated to our own listing, or any other purpose.

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google user data is stored only for the duration needed to fulfill the authorized request and is not retained beyond the scope of active management tasks.

You can revoke our access to your Google account at any time by visiting myaccount.google.com/permissions and removing Grove Street Painting from the list of authorized applications.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Quote request information is typically retained for up to 3 years to support warranty claims and provide ongoing service.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: